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In the non-economic social sciences, the commodity money narrative is not nearly as dominant as it is in btc circles. You can go a long ways before anybody really emphasizes it. The most famous treatment that I can recall that's part of the btc canon is Nick Szabo's writing on social scalability.
Lyn's book gives a succinct but very nice treatment of the role of money in social coordination. Can you think of other examples in the btc space that do a good job talking about how money unlocks complex social interactions from a non-commodity narrative?
You need to follow the support ticket instructions exactly, they are rigid and specific for a reason. That sounds like its just a standard flow according to whatever internal rules and guidelines they follow for changing the email address associated with the account. It makes sense to verify the identity first.
Your takeaways are still correct. I don't know anything about the third.
There's a few good ones in Geyser atm that would benefit from a few donations